CHRISTMAS RETURNS NOW AVAILABLE UNTIL 11/01/27
(+44) 0344 848 7878
(+44) 0344 848 7878
view shopping cart 0
FREE & NEXT DAY DELIVERY
 
No Quibble Returns
 
Free 1.5 Clear Prescription Lenses
 
Authorised Retailer

Returns Information

Christmas Returns Extension
Enjoy extended Christmas returns: items purchased between 26 October and 24 December 2026 can be returned until 11 January 2027.



If you're not completely satisfied with your purchase, you have 14 days to return it to us for a refund or exchange. All items must be in unworn, original condition and include all original packaging.

To return your item, please ensure it's securely packaged and include the following:

  • Your order number
  • Your contact details
  • The reason for return

You can use the returns form included with your delivery, or download one here: Returns Form (PDF)

How to Return

The easiest way to return your item to us is to create a label via our Returns Portal: Click to create a Return Label

Important

  • Postage fees incurred for returning glasses to us will need to be covered by the sender.
  • Returns sent via lockers are returned at your own risk. The parcel remains your responsibility until it is delivered to us.

Important: Our return address is a PO Box and if not using our returns portal must be returned via Royal Mail only.

Returns Address:
Shade Station
PO Box 622
Bury
BL8 9NY
United Kingdom

Once received, please allow 5-7 working days (Mon–Fri) for your return to be processed. You'll receive an email confirmation once completed.

Stay in Touch
Sign up for our newsletter to receive regular updates & exclusive offers.
Support
Close

 

Close
Logo

Shade Station Assistant

Need help?
Shade Station uses cookies to give you the best possible shopping experience. Learn more
Close