To thank you for your custom shadestation will automatically enter you into our StyleBank Loyalty Scheme. This entitles you to gain points on any purchases made on www.shadestation.co.uk
5% of the value of a purchase will be given to you in points and 1 point is equal to £1 to redeem against future purchases.
Therefore if you spend £50 with us we will give you £2.50 redeemable against future purchases.
These Rules (including our Policy on Privacy and Data Protection) govern the collection and use of Points and set out the terms of the contract between Shade Ltd ("us/we") and each Collector. A Collector can register with the Style Bank collection programme by applying for an account and can then earn Points on various purchases. If you apply to register with Style Bank you accept these rules. We may refuse an application for any good reason
Points cannot be used in conjunction with any other offer
All Rewards are subject to availability
Points will be earned for transactions
Points have no expiry date but are lost if the relevant Account is closed or the Style Bank programme ends.
Redeemed Points cannot be used again. If a transaction on which Points are issued or redeemed is cancelled, reversed or not completed, we will reverse the associated Points movement
If insufficient Points are available, or we suspect fraud or misconduct, Rewards may be refused or cancelled.
Points are personal to a Style Bank Account and cannot normally be transferred
Points can only be earned, held, transferred or redeemed as set out in these Rules. Any other use, award, sale, exchange or transfer of Points, or attempt to do so, is a serious breach of these Rules. Any Points not earned and held in accordance with these Rules will be invalid and cannot be redeemed for Rewards. Any such Points on a Style Bank Account will be deducted and we may take other appropriate action. Points from more than one Style Bank Account cannot be combined to redeem for the same Reward. Points have no cash value
Anyone issued with a Style Bank account can redeem Points from that account for any available Reward,
We may close any StyleBank Account on which no Points have been earned or redeemed for a continuous period of at least 12 months. We may also, on notifying the Collector, immediately suspend or terminate the rights of any Collector, and/or close any relevant StyleBank Account, if they breach these Rules, if we reasonably believe that they have dealt with Points in a manner not permitted by these Rules or any applicable Sponsor's terms and conditions, if there is any theft from or misconduct in connection with us, any Sponsor or Supplier, if they supply false or misleading information to us or if they are abusive or offensive to any member of our staff. A Collector can close his/her StyleBank Account at any time by notifying us. If a Style Bank Account is closed everyone's rights to redeem Points from that Style Bank Account are lost.
RefundsIf an item is bought using solely StyleBank Points or a mix of StyleBank points and other monies and then returned for refund the refund will be issued firstly by crediting the StyleBank points and with any monies outstanding refunded by the initial payment method (minus the £6.00 due on refunds as per our Terms and Conditions)
If you have gained StyleBank points on a purchase and use them on a following purchase but then return the initial purchase for a refund, your refund will be given minus the StyleBank points used on the second purchase
Our only responsibilities with respect to Style Bank are set out in these Rules which are subject to English law. We will only be liable to a Collector who suffers loss as a result of our breach of these Rules and, if so, our sole liability will be to credit to the relevant Style Bank Account any Points which have been wrongly deducted or should have been credited but were not. These Rules shall not exclude or limit our liability for death or personal injury caused by our negligence. These Rules prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials.
You can contact us by logging onto our web-site or by calling the shadestation Helpline or writing to the shadestation Customer Service Centre. 0844 55 55 001
Shade Station
31 County Arcade
The Victorian Quarter
Leeds
LS1 6BH